Privacy Policy

At Basra Brothers Sanitary Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

• Account Information: If you create an account, we collect login details and preferences.

• Technical Information: IP address, browser type, operating system, and browsing activity through cookies or analytics tools.

• Communication Data: Messages, inquiries, or feedback you provide through contact forms, email, or customer support.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and fulfill your orders.

• To improve our website, services, and product offerings.

• To send order confirmations, shipping updates, or important notifications.

• To respond to customer inquiries and provide support.

• To send promotional offers, newsletters, or marketing (only if you opt in).

• To comply with legal obligations.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Payment gateways, shipping companies, or IT service providers who help us operate our business.

• Legal Authorities: If required by law, regulation, or legal process.

• Business Transfers: In the case of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and login details.

• Analyze website performance and traffic.

• Provide personalized shopping experiences.

You can manage or disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Request a copy of the data we hold about you.

• Withdraw consent for marketing communications.

• Lodge a complaint with a data protection authority if you believe your rights are violated.

To exercise these rights, please contact us at info@basratraders.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”