Shipping

At Basra Brothers Sanitary Store, we aim to deliver your orders quickly, safely, and at the best possible rates. Whether you’re shopping for sanitary fittings, tiles, or pipes, we ensure your products reach you on time and in perfect condition.

1. Shipping Locations

• We currently deliver across Pakistan.

• For international shipping, please contact us directly at info@basratraders.com to discuss options.

2. Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Within Lahore: 1–3 business days.

• Other Major Cities: 3–5 business days.

• Remote Areas: 5–7 business days.

Please note: Delivery times may vary due to courier delays, weather conditions, or stock availability.

4. Shipping Charges

• Shipping costs are calculated at checkout based on weight, size, and delivery location.

• Free shipping may be offered on promotional orders or above a certain purchase amount (when applicable).

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.

6. Receiving Your Order

• Please ensure someone is available at the delivery address to receive your package.

• Inspect your order upon delivery. If you notice any damage or missing items, report it to us within 24 hours at info@basratraders.com or call 03004557761.